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DESE Portal for Afterschool Programs
Kids Care Center Questions
 
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How do I register a new user?
Contact John Shively at 816-686-0850 or jshively@kc.rr.com.
Can I work on Kids Care Center off line?
No.  Kids Care Center is a secure web-based applicaiton and can not be operated without an internet connection.
Our staff members do not have employee ID numbers but it is a required field, what should I do?
Employee ID numbers are a required field.  If employees do not have an ID number, assign them one for this purpose.  Ex. 0001, 0002, 0003, etc.
How do I correct enrollment dates that were entered incorrectly?
To correct enrollment dates, you must change the enrollment date in two separate places, Afterschool program ~ Roster and Student management.
 
Step 1:
Select after school program
Select roster
Select edit/unenroll for appropriate student
Check box, unenroll
Select enroll student
Select correct enroll date
Check box, enroll
Select save
 
Step 2:
Select student management
select student
select edit under personal info
select correct enrollment date from the calendar
select save
How do I delete an activity that was set-up but not used?
Contact John Shively.  Deleting programs and or activities can only be done by John.  This acts as a safety measure to ensure data is not accidentally deleted.
How do I take attendance for a student who attended the program, but the date in which the student attended is not available in the drop down list?
If a date is not available in the drop down list for attendance, check to be sure that date was scheduled for both the program and the activity.  If a date is not scheduld in the program and or activity that date will not be available in the drop down list for attendance.
Should I delete an activity when it becomes inactive?
No. The data is still needed for reporting purposes.
Does each user need a user name and password?
Yes. Do not share your user name/id and passwords.  A user name/id and password may be obtained by contacting John Shively.
I'm prompted for a user id and password when I try to open some forms, what do I do?
You do not need to enter a user id and password when trying to open some forms.  Simply click on the cancel button, repeatedly, until it goes away.  The form will open in the background eventually.
Teacher Survey - When I try to open the Excel document it asks for a user id/password.
When you open the Excel document for the Teacher Survey (stored under the "on-line reporting" tab in DESE Portal) it will ask you to enter a user id and password.  This is NOT necessary.  Simply click on "cancel" six times.  Around the third time the document will open in the background but you must continue clicking on cancel until the pop-up window goes away (about three more times).
Where can I get help with Kids Care Center?
The Missouri AfterSchool Network (MASN) has hired John Shively to provide all technical assistance and training related to Kids Care Center. You may contact him at: 816-686-0850 or jshively@kc.rr.com.  (His contact information may also be found on the "contacts" tab in the Portal for Kids Care Center.)